Questions & Answers
SmartMart FAQ
Frequently asked questions
What types of products will be stocked in the SmartMart?
Your SmartMart will carry what your employees and customers buy the most. Unlike most traditional vending machines, SmartMarts are fully customizable. Likely you'll have a combination of:
Traditional items like Coke and Snickers
Healthier choices like what you would find at Trader Joe's or Whole Foods
Chilled items like yogurts and snack kits
Fresh items like salads, wraps, and sandwiche
Who stocks the SmartMart?
We do. We will monitor, stock, and service the equipment as often as necessary. We ensure that the quality of service provided is far superior to anything you may have experienced before with traditional vending machines.
We are eager to share our commitment to offering a wonderful experience to you, your employees, and customers.
Can our company choose the products that go into the SmartMart?
Absolutely — your company can be instrumental in the products offered. We believe it is important to provide a good variety of traditional, healthy, and fresh products in order to satisfy everyone.
Initially we will fill the machine with the most popular products selling in our area. Later, we can meet with you to discuss changes to the selections offered. Your suggestions will help us customize your SmartMart to your specific needs.
How often is the SmartMart stocked?
Typically, about once a week. Our SmartMarts are equipped with wireless remote monitoring technology, so we know if a product selection is running low. Based upon need, we can certainly set up a more frequent service schedule.
What is a SmartMart, and How Does It Work?
Our SmartMarts use advanced AI vision technology to track inventory and transactions in real time, allowing customers to grab items and walk away without the need for scanning or checkout lines. Get a curated selection of old favorites, healthier choices, and chilled fresh meal options.
Unlike traditional vending machines, which require customers to select and pay for items before dispensing, our SmartMarts allow you to pick up and evaluate items before you decide to buy them.
Can you provide more than one SmartMart to our business?
Based on your number of employees/customers we can evaluate the volume of daily foot traffic. We will also need to consider the physical layout of your facility.
Large businesses, office parks, colleges, etc. can definitely have enough demand for multiple SmartMarts. We'll work together to determine the needs of your business.
If we have a contract with another vendor, can we still receive a SmartMart?
Almost always. Some contracts are exclusive only to traditional vending products (e.g. Snickers, Coke, etc.). So, your new SmartMart will focus on the healthier and fresh options that the vending machine is not providing.
Later, when your contract ends, we can provide those traditional vending items for you as well.
Do we have to sign an agreement?
We ask you to sign a basic agreement that outlines the relationship between your location and us — just so everyone is comfortable. This contract has no time commitment. It basically states that we will be responsible for keeping the SmartMart stocked and maintained.
